Description

About the Company

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets, and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free, and customer-first. Today, their mission is to touch the lives of 1 million users by building products that solve real-world problems with technology at the core. ACKO is a product-tech company with a bold, innovative, and digital-first approach that offers zero commission, zero paperwork, instant renewals, same-day claim settlements, and app-based tracking, positioning itself as a “Welcome Change” from traditional insurers. ACKO is known for its vibrant and inclusive culture where every employee’s voice and ideas matter. The company fosters growth and meaningful work, aiming to redefine protection and peace of mind through tech-driven innovation.

Job Description

The Data Analyst 2 will work closely with business teams and product managers to provide business and growth-related insights based on data. The role involves analyzing funnel metrics, cohorts, trends, LTV (Lifetime Value), DAU (Daily Active Users), MAU (Monthly Active Users), retention, and user behavior to aid decision-making. The analyst will define and meet stakeholder requirements for customer usage metrics and transform raw customer usage data into actionable insights, recommendations, dashboards, and reports. The role demands a proactive approach to studying customer data to identify opportunities for higher usage, product improvement, business growth, retention, and pricing strategies. The analyst should be able to independently coordinate with cross-functional teams and deliver fast-paced execution.

Key Skills:

R, SQL, Python, MS Excel, PowerPoint, Tableau, data analysis, problem solving, communication skills, self-motivation, accountability, ability to work under pressure

Requirements:

• Bachelor’s degree in Technology (BTech/BE) from premier institutes like IITs, BITS, or NITs
• 3-5 years of relevant experience in business analytics
• Experience in eCommerce or online internet companies is an advantage
• Proficiency with R, SQL, and/or Python
• Strong skills in MS Excel and PowerPoint
• Familiarity with BI tools such as Tableau
• Excellent data analysis and problem-solving skills
• Strong oral and written communication skills
• Self-motivated and accountable
• Ability to work effectively under pressure in a dynamic environment